Questions About
Arrangements and Planning
You may be considering choices that are unfamiliar to you.
These answers offer a starting point. For questions about your family’s situation, call (804) 232-3874.
How Do I Begin Making Arrangements
Call our team and tell us about your situation. We will explain the next steps and the information needed for an arrangement conversation. If someone has died, follow the directions of the attending medical or hospice team or emergency personnel as appropriate to the circumstances.
What Does a Funeral Director Help With
A funeral director helps families discuss service choices, plan arrangements, and understand the decisions involved. Ask our team about the coordination and documentation needed for your situation.
What Should I Have Ready When I Call
Have your contact information, your loved one’s name, and any known arrangement preferences available. You can still call if you do not have all the information. We will explain what is needed next.
What Is the Difference Between a Funeral and a Memorial Service
A funeral commonly includes the body being present. A memorial service is held without the body present and may take place before or after burial or cremation. Talk with us about the type of remembrance you have in mind.
Can We Include Personal or Faith Traditions
Tell us about the music, readings, customs, and personal details you would like to include. We can discuss how your wishes may fit within the arrangements.
Can Cremation Include a Gathering
Ask us about the gathering and memorial options available with cremation. Choosing cremation does not mean you must decide against a shared remembrance.
How Do We Find Out What Arrangements Will Cost
Review the service and pricing information and speak with our team about the selections you are considering. Ask what is included, what may be additional, and how to obtain a complete estimate.
Can I Discuss Plans Before a Loss
Yes. Preplanning gives you an opportunity to ask questions and record preferences in advance. You can start with a conversation or use our detailed online planner.
Where Are You Located
Our funeral home is at 1827 Hull St, Richmond, VA 23224. Call before visiting if you would like to arrange a meeting.
Can I Contact You Outside Office Hours
Yes. Telephone assistance for immediate needs is available 24 hours a day at (804) 232-3874. Please call for urgent assistance rather than waiting for an online-form response.
How Can I Find an Obituary or Service Information
Visit our obituary listing and select your loved one’s page. If you cannot find the information you need, contact our team.
